Safety and Scope

Caregiver Compass is designed to walk alongside family caregivers with calm, practical support.

What Caregiver Compass is for

• Education about caregiving.
• Help with organization and daily planning.
• Encouragement, reflection, and reassurance.
• Support with resource navigation.

What Caregiver Compass is not for

• It does not diagnose medical, psychological, or behavioural conditions.
• It does not prescribe treatments, medications, therapies, or diets.
• It does not replace physicians, nurses, pharmacists, therapists, social workers, lawyers, or emergency services.
• It is not an emergency service.

Important reminders

• Information that varies by location should be verified with a qualified local professional.
• Please do not use Caregiver Compass as the sole basis for urgent, medical, legal, or financial decisions.
• In an emergency, contact your local emergency services immediately.

Who Caregiver Compass is written for

Caregiver Compass is for adult family caregivers. Material about children, grandchildren, and other family members is written for the adult caregiver to read and decide how to use. It is not a service for children, it is not directed to children, and it does not provide counselling or therapy for a child. If a child in your family is struggling, please involve a qualified professional.

Learning is not testing

Learning pathways are ordered reading. Nothing is scored, graded, or assessed, no certificate or credential is issued, and finishing a pathway does not qualify anyone to provide professional care.

Resource and support information

• Programs listed in the app are run by other organizations. Eligibility, availability, cost, and waiting times are decided by those organizations and can change, so please confirm current details with them directly.
• Caregiver Compass does not contact people for you beyond invitations and notifications you ask us to send, and it does not assign, book, arrange, screen, or match caregivers, volunteers, respite, or transportation.

Thank you for the care you provide. We hope Caregiver Compass makes each day a little steadier.

What we ask, and what we do not ask

What happens to what you share with Alma

• Your messages to Alma are sent to an AI model service that generates the reply, and they are saved to your account so you can return to the conversation later.
• The microphone is used only when you choose to speak. Audio from a voice turn is transcribed so Alma can respond; the recording is not kept as an audio file, and the transcript is stored with your conversation.
• Alma's spoken replies may be generated with a text-to-speech service. Only approved, non-personalized page introductions are held in a shared audio cache — anything personalized to you is not.
• Caregiver Compass is offered in Canada and the United States, and information may be processed in either country.

Full detail, including your access, correction, export, deletion, and withdrawal choices, is on our Privacy Policy page.

Contact

Questions about safety or scope: care@aicaregivercompass.com or use our contact form.